Terms and Conditions

1. Definitions

In these Terms and Conditions, the following definitions apply:

• "Service" refers to the AI integration consulting services provided by Axiomind
• "User" or "You" refers to any individual or entity accessing our website or engaging our services
• "We", "Us", or "Our" refers to Axiomind
• "Content" refers to all information, materials, and intellectual property available through our website or services
• "Agreement" refers to these Terms and Conditions along with any service-specific agreements

2. Acceptance of Terms

By accessing our website or engaging our services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our website or services.

You must be at least 18 years of age to use our services. By using our services, you represent and warrant that you are of legal age to form a binding contract and have the authority to enter into this Agreement.

If you are entering into this Agreement on behalf of an organization, you represent that you have the authority to bind that organization to these terms.

3. Service Description

Axiomind provides AI integration consulting services including data strategy development, text generation system implementation, and quality assurance testing. The specific scope of services will be detailed in individual service agreements or statements of work.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time. Service availability is subject to our capacity and business decisions.

We do not guarantee that our services will be uninterrupted, timely, secure, or error-free. Technical issues, maintenance requirements, or circumstances beyond our control may affect service delivery.

4. User Responsibilities

4.1 Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these Terms. You must not:

• Violate any applicable local, national, or international law or regulation
• Infringe upon the intellectual property rights of Axiomind or any third party
• Transmit any material that is defamatory, offensive, or otherwise objectionable
• Attempt to gain unauthorized access to our systems or networks
• Interfere with or disrupt our services or servers
• Use our services to harm, threaten, or harass others

4.2 Information Accuracy

You are responsible for ensuring that all information you provide to us is accurate, current, and complete. You agree to promptly update any information that changes during our engagement.

4.3 Confidentiality

You agree to maintain confidentiality of any proprietary information, methodologies, or materials we share with you during service delivery, except as required by law or with our written consent.

5. Intellectual Property

5.1 Our Intellectual Property

All content, materials, methodologies, and intellectual property on our website and in our services remain the exclusive property of Axiomind. This includes but is not limited to text, graphics, logos, software, frameworks, and documentation.

We grant you a limited, non-exclusive, non-transferable license to access and use our services for their intended purpose. You may not reproduce, distribute, modify, or create derivative works without our explicit written permission.

5.2 Client Intellectual Property

You retain ownership of any intellectual property you provide to us. By engaging our services, you grant us a license to use your materials solely for the purpose of delivering the agreed services.

5.3 Work Product

Ownership of deliverables and work product will be specified in individual service agreements. Generally, upon full payment, you receive rights to the specific deliverables created for your project, while we retain rights to our underlying methodologies and frameworks.

6. Payment Terms

Service fees are specified in individual proposals or statements of work. Payment terms, schedules, and methods will be detailed in service agreements. Prices are in Malaysian Ringgit (RM) unless otherwise specified.

Invoices are typically payable within 30 days of issuance unless alternative arrangements are specified. Late payments may incur interest charges at the rate of 1.5% per month or the maximum allowed by law, whichever is lower.

All fees are exclusive of applicable taxes, which will be added to invoices as required by Malaysian law. You are responsible for all taxes associated with our services.

7. Service-Specific Terms

7.1 Data Strategy Services

Data strategy engagements involve assessment of your data assets and recommendations for improvements. Implementation of recommendations is your responsibility unless specifically included in the service agreement. We do not warrant specific outcomes from following recommendations.

7.2 Text Generation Systems

Text generation system development includes creating AI models based on provided training data and requirements. System performance depends on data quality and appropriate use. You are responsible for reviewing all generated content before use.

7.3 Quality Assurance

Quality assurance services provide independent testing and validation. Our reports reflect testing at a specific point in time. Systems may require retesting after modifications. We do not certify or guarantee system performance in production environments.

8. Disclaimers

Our services are provided on an "as is" and "as available" basis. While we strive for excellence, we make no warranties or representations about the accuracy, reliability, or completeness of our services or any content provided.

We do not guarantee that our services will meet your specific requirements or expectations, achieve particular results, or be compatible with your systems. AI technology has inherent limitations and uncertainties.

We are not liable for decisions you make based on our recommendations or for outcomes of implementing AI systems. You are responsible for validating all recommendations and ensuring appropriate use of delivered systems.

9. Limitation of Liability

To the maximum extent permitted by Malaysian law, our total liability for any claims arising from our services shall not exceed the fees paid by you for the specific service giving rise to the claim in the 12 months preceding the claim.

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, use, goodwill, or other intangible losses, even if we have been advised of the possibility of such damages.

Some jurisdictions do not allow limitation of liability for certain types of damages. In such jurisdictions, our liability will be limited to the greatest extent permitted by law.

10. Indemnification

You agree to indemnify, defend, and hold harmless Axiomind, its directors, employees, contractors, and agents from any claims, damages, obligations, losses, liabilities, costs, or expenses arising from your use of our services, violation of these Terms, or infringement of any third-party rights.

11. Termination

Either party may terminate service engagements according to terms specified in individual service agreements. Generally, termination requires written notice with a specified notice period.

We reserve the right to suspend or terminate your access to our services immediately if you breach these Terms or engage in conduct we determine to be harmful to our business or other clients.

Upon termination, you must cease all use of our services and return or destroy any confidential information or materials. Provisions regarding intellectual property, confidentiality, disclaimers, and limitation of liability survive termination.

12. Dispute Resolution

12.1 Governing Law

These Terms are governed by the laws of Malaysia. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts of Malaysia.

12.2 Informal Resolution

Before initiating formal proceedings, we encourage you to contact us to seek informal resolution of any disputes. We commit to working in good faith to resolve concerns.

12.3 Arbitration

If informal resolution is unsuccessful, disputes may be resolved through arbitration under the rules of the Asian International Arbitration Centre, with proceedings conducted in English in Kuala Lumpur, Malaysia.

13. General Provisions

13.1 Entire Agreement

These Terms, together with any service-specific agreements and our Privacy Policy, constitute the entire agreement between you and Axiomind regarding use of our services.

13.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

13.3 Waiver

No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision. Our failure to assert any right under these Terms shall not constitute a waiver of that right.

13.4 Assignment

You may not assign or transfer these Terms or any rights granted hereunder without our prior written consent. We may assign our rights and obligations under these Terms without restriction.

13.5 Notices

All notices under these Terms shall be in writing and delivered by email to the addresses provided during service engagement or to [email protected] for notices to Axiomind.

14. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective when posted on our website with an updated effective date. Material changes will be communicated to active clients via email.

Your continued use of our services after changes become effective constitutes acceptance of the modified Terms. If you do not agree to modified Terms, you should discontinue use of our services.

15. Contact Information

For questions about these Terms and Conditions, please contact us: